Caribbean Casas is a subsidiary of Catalunya Casas, a Barcelona-based vacation rental agency operating in Spain since 2005 and with local Caribbean offices in Havana, Cuba. We are a dedicated vacation villa rental agency who pride ourselves on personalized and exceptional service, specializing in villas and apartments in locations where our guests have the opportunity to enjoy and experience the real culture of their sun-filled destinations. Our mission is to offer guests an original ‘unhotel’ like experience that includes hand-picked, personally managed exclusive properties and additional services that are not available on traditional tourist routes (private in-villa catering services, local attraction discounts, hiking/biking/hidden treasure tours, wine/chocolate/local delicacy tastings), all with experienced, local, and bilingual personnel who love their jobs! As we are unbiased in our opinions, we make it our duty to ensure you choose the perfect villa for your vacation and are always happy to advise on any detail of your property preference. We have strict maintenance and quality standards ,and are registered with the regional property agents association (API 6002) so you can be ensured of a reliable, trustworthy, and dedicated service.
The ´Casas´brand was created by Janet Dawn Buckler, a dual Canadian/British citizen. Ms. Buckler has worked internationally in various aspects of the tourism industry for the past 15 years and has brought her experience and expertise to the vacation rental sector of the Caribbean.
“When I travel, I have no desire to visit the popular tourist destinations – I very much want to integrate and experience the true culture. Living among the locals and adapting to and learning their ways of life is very important to me. I figured that if I was drawn to ‘off the beaten track’ experiences, then surely there must be other families who desired the same – even for a brief vacation. Hence, Caribbean Casas was born.” (Dawn Buckler)
“Being North American born, I also have very high standards of service. I want you to enjoy a comfortable vacation in a beautiful, modern, and/or traditional house at a reasonable price. It is my true belief that if you enjoy your vacation, then you will most certainly tell a friend about the beautiful villa and area you stayed in. That friend will become a client of mine, then tell another friend, and hence my business will grow through recommendations, repeat customers, and old-fashioned word of mouth. It sounds cliché in these days and times, but I am not happy if you are not happy. I have had many a sleepless nights thinking about ways that I can improve the holiday experience for my guests. For this reason, I only employ people who share my enthusiasm, passion and service standards.”
Each villa is hand picked and thoroughly inspected for comfort, cleanliness, and vacation suitability. Our villas are spacious, original, and family friendly – and all within an hour’s drive to the capital cities of the Caribbean. We cater to both large and small families, offering every type of property from huge mansions for family reunions to small beachside and city-centre apartments.
We stand out in the sector by ensuring that each of our guests is personally greeted upon arrival and provided with detailed house operating instructions, local restaurant and service recommendations, and tips and tricks of the area direct from the owner.
To ensure that you don’t have to lift a finger or worry about your home away from home, our trustworthy cleaning staff is thoroughly trained to ensure your stay is on par with a hotel experience. For this reason, we offer a 24-hour cleaning guarantee for every villa rental. If you are not happy with the cleaning standards of your villa, we will send the cleaning team back without question to clean until you are happy. We have bi-weekly pool maintenance checks (PH and chlorine levels are constantly monitored in the swimming pools to ensure that they remain at clean, safe, and optimum operating levels) and 24-hour emergency maintenance/repair service. If you have a blocked pipe at 3 a.m., we will be there at 3:20 a.m. to repair it.
We hope you enjoy our little area of the world as much as we enjoy hosting you!