Articles posted in Guest Services

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Guest Services

We hope you are looking forward to your vacation and we want to ensure you have a wonderful time and experience all of the wonders of the Caribbean. For this purpose, we offer an abundance of extra services for your enjoyment.

Extra services (catering, excursions, transfer and car services, etc.) should be reserved at least 48 hours in advance.

Authorized Animals

Some of our properties welcome pets with pre-authorization of the property owner – this must be arranged when reserving. There is an extra cleaning supplement charge of 35 CUC’s plus IVA per animal.



Chauffeured Car Rental Service


While vehicle rental services do exist in Cuba, rentals must be made in person and only upon arrival and availability is not guaranteed.  For this reason, we offer advance bookings on car with chauffeur services for your travel comfort and transport requirements while in Cuba. Your chauffeur is available and at your service 12 hours per day.


(All with airconditioning)

Type I: PEUGEOT 205 y 206, FIAT TYPE, KIA Pikanto 2 pax 70 cuc
Type II: DAEWOO, HYUNDAI, SEAT Toledo, NISSAN, SUZUKI, HYUNDAI Galloper,  GEELY CK, PEUGEOT 405 y 306 4 pax 80 cuc
Type III: M. BENZ E300, SEAT Altea, GEELY FC, CITROEN C5, AUDI A4,  HYUNDAI 2012 (Deluxe car) 4 pax 90 cuc
Type IV: HYUNDAI TRAJET, KIA Karnival, , FORD Aerostar, PEUGEOT Expert, CITROEN Jumpy 7 pax 140 cuc
Type V: HYUNDAI H-1 10 pax 190 cuc
Type V*: HYUNDAI TQ (Deluxe car) 10 pax 195 cuc
Type VI: HYUNDAI H-100, MERCEDES BENZ 14 pax 200 cuc
Classic Cars: FORD 1929, FORD 1935, FORD 1946, CHEVY 1949, PONTIAC 1955, EDSEL 1958, CHEVY (1956) and more. 4-5 pax 35 cuc per hour



Private driver on call with minibus or minivan up to 19 people at $250/day for transportation in the Cabarete – Puerto Plata – Sosua area (1 week notice)

Airport Transfers

We are pleased to offer airport transfers from Havana International Airport to your villa. Prices vary based on the destination of your villa but as a general guideline the prices are as follows:

From To Price
1-3 pax (without luggage capacity 4) Central Havana 50 Euros
4-8 pax (without luggage capacity 11) Central Havana 70 Euros
1-3 pax (without luggage capacity 4) Guanabo/Havana East 70 Euros
4-8 pax (without luggage capacity 11) Guanabo/Havana East 90 Euros


Catering Services


We can offer the varied meal experiences prepared at your villa by our experienced chefs:
1) Breakfast. A typical Cuban breakfast consists of eggs, bread, fruit, juice and coffee. We offer this service for 8.50 Euros per person.
2) Lunch and dinner service can be arranged for the duration of your stay or for selected dates (15 Euros per person) and we cater to the pickiest of eaters. Meals can consist of a delicious seafood spread to varied choices of meat dishes (ropa vieja anyone?) with traditional ‘Yucca’ and Cuban salad, to a legendary Cuban sandwich (Cubano). We also cater to vegetarian preferences. Please email us at for more information and specifics menus!


Private Chef ( excl. Cost of food & beverage) :
Up to 10 ppl. :
+ 1 meal / day : $50
+ 2 meals / day : $80
+ 3 meals / day : $100

Up to 15 ppl. :
+ 1 meal / day : $60
+ 2 meals / day :$95
+ 3 meals / day : $120

More than 15 ppl. :
+ 1 meal / day : $75
+ 2 meals / day : $115
+ 3 meals / day : $140

Havana City Tours

We offer tours around Havana City and beyond for your entire group in our comfortable mini-buses. From the famous ‘Castillo de la Real Fuerza’ built in 1540 to defend the city from pirate raids, to the beset beaches, to Havana’s hidden and best restaurants, our experienced guides will work to your schedule. Consider it you own private ‘hop on/hop off bus’!

Hours Type I Type II Type III Type IV Type V    
1 – 4hr 40 cuc 50 cuc 60 cuc 70 cuc 80 cuc
4 – 8hr 60 cuc 70 cuc 80 cuc 110 cuc 140 cuc
8 -12hr 70 cuc 80 cuc 90 cuc 140 cuc 180 cuc
Classic cars 30 cuc per hour